Shipping policy
SHIPPING POLICY
Thank you for shopping with LuxKart. We are committed to delivering your orders safely and on time.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on weekends or public holidays.
In case of high order volumes or unexpected delays, shipment processing may take additional time. Customers will be notified if there is a significant delay.
Shipping Time
Estimated delivery time is 5–7 business days depending on your location and courier availability.
Please note that delivery timelines are estimates and may vary due to:
- Remote delivery locations
- Courier delays
- Weather conditions
- Public holidays
- Unexpected logistical issues
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Order Tracking
Once your order has been shipped, you may receive a tracking ID or shipping confirmation message via email or SMS, depending on availability.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. LuxKart is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery confirmation at info.luxkart@gmail.com so we can assist you.
Return Policy
We offer a 5-day return policy. Customers may request a return within 5 days of receiving the product.
To be eligible for a return:
- The item must be unused and in original packaging
- Proof of purchase is required
- Return requests must be approved before sending the product back
For more information, please refer to our Return & Refund Policy.
Contact Us
For shipping-related questions or support, contact us at:
LuxKart
Email: info.luxkart@gmail.com